SHIPPING POLICY
Thank you for visiting and shopping at Bulb-World. We are committed to providing a clear and reliable shipping experience for all our customers.
SHIPPING AREA
- We currently ship orders within the United States only.
- We currently do not offer international shipping.
SHIPPING COST
- We offer Free Standard Shipping on orders shipped within the United States.
- Any applicable shipping charges, if different from our standard shipping offer, will be clearly displayed during checkout before you complete your purchase.
DELIVERY TIME
TRANSIT, HANDLING & ORDER CUT-OFF TIME:
- Order cut-off time: 5:00 p.m. (GMT-05:00) Eastern Standard Time (New York)
- Handling time: 1–2 business days (Monday–Friday)
- Transit time: 3–5 business days (Monday–Friday)
- Estimated total delivery time: 4–7 business days
- Orders placed after the daily cut-off time, on weekends, or on U.S. holidays will generally be processed on the next business day.
- Delivery times are estimates and are not guaranteed delivery dates.
- In case of an unexpected delay, we will contact you as soon as possible.
SHIPPING CARRIERS
We may use reliable shipping carriers, including:
- USPS
- UPS
- FedEx
- DHL
The carrier used for your order may vary depending on the delivery address, package size, product requirements, and carrier availability.
ORDER TRACKING
- Once your order has been shipped, you will receive a Shipping Confirmation email containing your tracking number and tracking information.
- Tracking information may take up to 24 hours to become active after the carrier receives and processes the shipment.
ADDRESS CHANGES
- If you need to change your shipping address, please contact us as soon as possible after placing your order.
- We will make reasonable efforts to accommodate address-change requests before the order is shipped.
- Once an order has been shipped or is in transit, we generally cannot change the shipping address.
DELIVERY DELAYS
Delivery delays may occasionally occur due to circumstances outside our control, including severe weather, holidays, carrier delays, transportation disruptions, or incorrect or incomplete delivery addresses.
If your order experiences a significant delay, please contact us so we can assist you.
DAMAGED, LOST, OR INCORRECT ORDERS
If your order arrives damaged, appears to be lost, or you receive an incorrect product, please contact us as soon as possible.
We will review the issue and provide assistance in accordance with our Return & Refund Policy.
CONTACT INFORMATION
- Phone: +1 212 941 8265
- Email: support@bulb-world.us
- Store Location: 121 Chrystie St, New York, NY 10002, United States
Store BUSINESS HOURS
- Monday–Saturday: 9:30 AM–5:30 PM Eastern Time (ET)
- Sunday: Closed
- Customer Support Response Time: We generally respond within 24 hours during regular business days.
