Terms of Service

Welcome to Bulb-World. These Terms of Service explain the terms and conditions that apply when you visit our website, browse our products, or place an order through https://bulb-world.us.

By using our website or placing an order, you agree to these Terms of Service.

Business Information

Bulb-World is an online retailer specializing in lighting fixtures, light bulbs, LED products, lamps, and other lighting and home illumination products.

When you shop with us, you are entering into a transaction with:

Business Name: Bulb-World
Website: https://bulb-world.us/
Email: support@bulb-world.us
Phone: +1 212 941 8265
Business Address: 121 Chrystie St, New York, NY 10002, United States

Products and Ordering

When you purchase products from Bulb-World, the following terms apply:

• All products are subject to availability.

• Product images are provided for product reference. Actual colors, finishes, dimensions, and appearance may vary slightly depending on the product and your device display.

• Product descriptions and specifications are provided as accurately as possible.

• Customers are responsible for reviewing product specifications, dimensions, compatibility, and other product information before placing an order.

• We reserve the right to limit quantities or discontinue products when necessary.

• We reserve the right to cancel an order if there is an obvious pricing error, product availability issue, suspected fraudulent activity, or other circumstances that prevent us from fulfilling the order.

• If an order is canceled by us, any payment collected for that order will be refunded to the original payment method.

Lighting and electrical products should be handled and installed according to the applicable product instructions and safety requirements.

Pricing and Payment

All prices displayed on our website are in U.S. Dollars (USD) unless otherwise stated.

We may accept major credit and debit cards and other payment methods displayed at checkout.

Available payment methods may vary depending on the customer’s location and checkout availability.

All payments are processed through secure payment processing services.

Customers are responsible for providing accurate billing and payment information when placing an order.

An order is considered submitted after the customer successfully completes the checkout process. Order acceptance and fulfillment remain subject to product availability and payment authorization.

Shipping and Delivery

Bulb-World currently ships orders within the United States only.

We currently do not offer international shipping.

Shipping Cost

We offer Free Standard Shipping on orders shipped within the United States.

Delivery Time

Order Cut-Off Time: 5:00 p.m. (GMT-05:00) Eastern Standard Time (New York)

Handling Time: 1–2 business days (Monday–Friday)

Transit Time: 3–5 business days (Monday–Friday) via Standard Shipping

Estimated Total Delivery Time: 4–7 business days

Orders placed after the daily cut-off time, on weekends, or on U.S. holidays will generally be processed on the next business day.

Delivery times are estimates and are not guaranteed delivery dates. Delivery may take longer due to carrier delays, severe weather, holidays, transportation disruptions, or other circumstances beyond our control.

Shipping Carriers

We may use reliable shipping carriers such as USPS, UPS, FedEx, and DHL.

The carrier used may vary depending on the order, delivery location, package requirements, and carrier availability.

Order Tracking

Once your order has been shipped, you will receive a Shipping Confirmation email containing available tracking information.

Tracking information may take up to 24 hours to become active.

Returns and Refunds

Returns and refunds are handled according to our Return and Refund Policy.

Return Window

Eligible products may be returned within 30 days from the date of delivery.

Return Condition

To be eligible for a return, the product must generally be:

• New and unused

• Uninstalled

• In its original condition

• Returned with all original parts, accessories, hardware, and included components

• Returned in the original packaging when applicable

Lighting products, fixtures, lamps, bulbs, LED products, and other electrical products that have been installed, wired, modified, or altered may not be eligible for a standard return.

Return Method

Returns are accepted by mail only and must be approved by our support team before being shipped back.

Return Shipping Costs

For defective, damaged, or incorrect products, Bulb-World will cover the applicable return shipping cost.

For customer-preference returns, including ordering the wrong item, selecting the wrong specification, or changing your mind, the customer is responsible for the actual return shipping cost.

Restocking Fee

We do not charge a restocking fee.

Restocking Fee: $0.00

Refund Processing

Once an approved returned product is received and inspected, we will notify you by email.

If the return is approved, the refund will be processed to the original payment method within 7 business days after the returned product has been received and inspected.

The refund may take additional time to appear in the customer’s account.

For complete return and refund requirements, please review our Return and Refund Policy.

Damaged, Defective, or Incorrect Products

Please inspect your order after delivery.

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible.

We may request:

• Order number

• Description of the issue

• Clear photos of the product

• Clear photos of the packaging

After reviewing the issue, we may provide a replacement, exchange, return, or refund depending on the circumstances.

For products damaged during shipping, clear photos of the product and packaging may be required to assist with the claim.

Installation and Product Safety

Lighting and electrical products should be installed and used according to the manufacturer’s instructions and applicable safety requirements.

For hardwired electrical products, customers should use a qualified professional where required by applicable local laws, codes, or product instructions.

Bulb-World is not responsible for damage, injury, property damage, or electrical issues resulting from improper installation, misuse, modification, alteration, or failure to follow applicable product instructions and safety requirements.

Customers are responsible for ensuring that installation and use comply with applicable local electrical codes and safety requirements.

Order Cancellation

If you need to cancel an order, please contact us as soon as possible at:

support@bulb-world.us

If your order has not yet been processed or shipped, we will make reasonable efforts to cancel it.

Once an order has been shipped, it generally cannot be canceled. After delivery, an eligible return may be requested according to our Return and Refund Policy.

Intellectual Property

All content on this website, including text, product images, graphics, logos, page designs, and other website materials, is owned by or used by Bulb-World with appropriate rights and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, or use our website content without appropriate authorization.

Third-Party Services

We may use third-party service providers to process payments, provide shipping services, support website functionality, and analyze website performance.

These service providers may receive information necessary to perform their services.

Payment information is processed through secure payment service providers. Bulb-World does not intentionally store customers’ full payment card numbers on its own website systems.

Limitation of Liability

To the extent permitted by applicable law, Bulb-World will not be responsible for indirect, incidental, special, or consequential damages arising from the use of our website or products.

To the extent permitted by applicable law, Bulb-World’s total liability relating to a product or order will not exceed the amount paid for the specific product giving rise to the claim.

Nothing in these Terms of Service is intended to exclude or limit any rights or remedies that cannot legally be excluded or limited under applicable law.

Governing Law

These Terms of Service shall be governed by the applicable laws of the State of New York and applicable federal laws of the United States, without regard to conflict-of-law principles, to the extent permitted by applicable law.

Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business practices, website, products, or applicable legal requirements.

Any updated Terms of Service will be posted on this page with the updated effective date, where applicable.

Your continued use of the website after an update may constitute acceptance of the updated Terms to the extent permitted by applicable law.

CONTACT INFORMATION

If you have questions about these Terms of Service or need assistance with your order, please contact us: